Sump Pump Repair and Installation in Southern Indiana
Keep Your Basement Dry When It Matters Most.
Living in the Ohio River valley means dealing with water. Heavy rain, high water tables, and spring snowmelt put pressure on your foundation year-round. A working sump pump is your basement’s last line of defense. We repair, replace, and install sump pumps for homes and businesses throughout Southern Indiana and the Louisville metro. When your pump stops working, call us for same-day emergency plumbing service.
Why Sump Pumps Matter in the Ohio River Valley
Southern Indiana and the Louisville metro sit in a floodplain. The Ohio River crests regularly, and low-lying areas in Clark, Floyd, and Harrison counties see groundwater pressure every spring and after heavy storms. A reliable sump pump removes water from your basement or crawl space before it causes damage.
When a sump pump fails during a storm, water can rise fast. We’ve seen basements take on inches per hour in low-lying Jeffersonville and Clarksville neighborhoods. That kind of water causes structural damage, ruins stored belongings, and breeds mold within 24 to 48 hours.
We install primary pumps, battery backup systems, and combination units designed for the conditions in our area. With three decades of plumbing experience and fully stocked trucks, we get pumps running on the same visit whenever possible.
Signs Your Sump Pump Needs Attention
Pump Runs Constantly or Cycles Rapidly
A pump that turns on and off every few seconds, or runs nonstop even when it’s dry, usually has a stuck float switch or a check valve issue. Left alone, the motor burns out.
Urgency: Call this week. Constant cycling shortens the pump’s life quickly.
Strange Noises From the Sump Pit
Grinding, rattling, or humming sounds mean something is wrong inside the pump. A jammed impeller, worn bearing, or motor issue needs attention before the pump fails.
Urgency: Schedule soon. Noise means the pump is struggling.
Water in the Basement After Rain
If your basement gets wet after every heavy rain, the pump may not be keeping up, or it may have failed. We test the pump, inspect the discharge line, and determine whether a repair, replacement, or backup system is needed.
Urgency: Call before the next storm.
Pump Is Over 7 Years Old
Most sump pumps last 7 to 10 years with normal use. If your pump is approaching that range, a proactive replacement during dry weather costs less and causes less stress than an emergency swap during a flood.
Urgency: Schedule an evaluation at your convenience.
No Battery Backup Installed
Power outages often happen during the same storms that push water into your basement. Without a battery backup, your sump pump is useless when you need it most. We install backup systems that keep pumping for hours after the power goes out.
Urgency: Plan ahead. Backup installation is quick and affordable.
Visible Rust or Corrosion on the Pump
Heavy corrosion means the pump casing is deteriorating. Once rust gets into the impeller or motor housing, failure is close behind. A corroded pump should be replaced before it quits.
Urgency: Schedule a replacement before the next wet season.
Solutions for Every Plumbing Need
Brian Scroggins Plumbing and Drain Cleaning handles residential and commercial plumbing across Southern Indiana and the Louisville metro. We lead with drain cleaning and water heaters, our two most requested services, and also cover sewers, gas lines, repiping, fixtures, sump pumps, remodels, and around-the-clock emergencies.
Why Choose Us
A Real Local Team
Third generation and family owned, based right here in Jeffersonville, with fully stocked trucks ready to roll.
30 Years of Experience
30 years of experience and an Indiana Master Plumber license, we offer licensed and insured services.
Upfront Pricing
We discuss the issue and provide a quote before starting, ensuring you approve the price first.
We Respect Your Home
Shoe covers, tarps, and full cleanup when we finish — because how we treat your home is part of the job.
Sump Pump Services We Provide
- Sump Pump Repair
Float switch replacement, check valve repair, discharge line clearing, and motor diagnosis. We carry common parts on our trucks for same-visit repair when possible.
- Sump Pump Replacement
When repair doesn’t make sense, we remove the old pump and install a new one sized for your home’s water volume. We help you choose the right pump capacity and features.
- Battery Backup Sump Pump Installation
A battery backup pump kicks in automatically during power outages. We install standalone backup units and combination primary/backup systems for maximum protection.
- New Sump Pump Installation
If your home doesn’t have a sump pump and your basement gets wet, we install a complete system: pit excavation, pump installation, discharge line, and check valve. We also handle discharge line routing to keep water away from the foundation.
Why Professional Installation Matters
- Correct Sizing for Your Water Volume
A pump that’s too small can’t keep up with heavy inflow. One that’s too large cycles too often and wears out faster. We size the pump based on your pit size, water table, and historical water volume.
- Proper Discharge Line Routing
The discharge line needs to move water far enough from the foundation that it doesn’t circle back. We route discharge lines with proper slope and distance to protect your home.
- Check Valve Installed Correctly
Without a check valve, water in the discharge line flows back into the pit every time the pump shuts off, causing the pump to cycle repeatedly. A properly installed check valve prevents backflow.
- Code-Compliant Work by a Licensed Master Plumber
Sump pump installation involves plumbing connections and potentially electrical work. We make sure everything is installed safely and to code. Indiana Master Plumber license PC10802641.
- Backup Power Planning
We evaluate your power outage risk and recommend the right backup solution. Battery backup pumps, water-powered backups, or generator-compatible setups, depending on your situation and budget.
What a Sump Pump Service Call Includes
When you call for sump pump service, we show up on time and inspect the entire system. We test the pump by triggering the float switch manually. We check the discharge line for clogs or damage. We inspect the pit for debris. We test the check valve.
If the pump needs repair, we explain what’s wrong and give you upfront pricing. If replacement makes more sense, we walk you through your options, including primary pump models, backup systems, and discharge line upgrades. You decide what fits your budget.
We protect your floors, wear shoe covers, and clean up the work area when we’re finished. For emergencies during active flooding, we prioritize getting a working pump in the pit first, then address any follow-up work once the water is managed.
Related Services
Basement flooding from a failed sump pump? Call us any time for emergency service, day or night.
Slow floor drains or clogged discharge lines can make pump problems worse. Professional drain cleaning restores proper flow.
Groundwater quality varies across our service area. A whole-house filtration system protects your plumbing and your family.
Water line breaks and sump pump failures sometimes happen together. We handle both from the same truck.
Hear It From Your Neighbors
Homeowners across Clark and Floyd counties keep coming back — and keep recommending us to their neighbors. Named technicians Mike and Chris appear frequently in reviews for their fast response, careful home protection, and transparent estimates.
- christina lara
I reached out bright & early for a toilet issue that I really didn’t understand whatsoever. They were able to fit me in same day to take care of the issue! And the communication was top tier. They’re officially going into the neighborhood group chat as my recommendation.
- Cheryl Johnson
Brian replaced my water heater, quickly and efficiently. He came at his appointment time, left with no mess, and even tagged and showed me the cutoff valves. Highly recommend.
- jarod couch
Brian is always professional and easy to get in contact with. He is very knowledgeable and does great work in a timely manner. I would recommend him to anybody.
- Stephanie Schramm Skinner
- Lee ann riffle
I can always count on Brian to help me out. I have used his services for a few years now. I would highly recommend him.
- Kathy Heckman
This team is my hero! If I could give more than 5 stars I would! Visit from water company said I was leaking more water in 1 day than I used all last month, yikes! Brian to the rescue, same day service and they will be my forever go to, thanks for awesome same day service!
- christina lara
I reached out bright & early for a toilet issue that I really didn’t understand whatsoever. They were able to fit me in same day to take care of the issue! And the communication was top tier. They’re officially going into the neighborhood group chat as my recommendation.
- Cheryl Johnson
Brian replaced my water heater, quickly and efficiently. He came at his appointment time, left with no mess, and even tagged and showed me the cutoff valves. Highly recommend.
- jarod couch
Brian is always professional and easy to get in contact with. He is very knowledgeable and does great work in a timely manner. I would recommend him to anybody.
- Stephanie Schramm Skinner
- Lee ann riffle
I can always count on Brian to help me out. I have used his services for a few years now. I would highly recommend him.
- Kathy Heckman
This team is my hero! If I could give more than 5 stars I would! Visit from water company said I was leaking more water in 1 day than I used all last month, yikes! Brian to the rescue, same day service and they will be my forever go to, thanks for awesome same day service!
Serving Southern Indiana & the Louisville Metro
Based in Jeffersonville, we serve communities on both sides of the Ohio River, including all of Clark and Floyd counties, and extending to Harrison, Washington, and Scott counties, as well as the greater Louisville metro. Whether you’re nearby or down a county road, we’ll make the drive.
Sump Pump Questions
Straight answers, no filler.
Still have a question?
Call us directly — we’ll give you a straight answer, never a sales pitch.
How much does a sump pump cost?
Cost depends on the pump type, capacity, and whether a backup system is included. We provide upfront pricing after evaluating your situation. No hidden fees.
How long do sump pumps last?
Most sump pumps last 7 to 10 years with normal use. Battery backup pumps typically last 3 to 5 years for the battery, though the pump itself lasts longer. Regular testing extends the life of both.
Do I really need a battery backup?
In the Ohio River valley, we strongly recommend it. Power outages happen during storms, and storms are exactly when your pump needs to run. A battery backup gives you hours of protection when the grid goes down.
Can I install a sump pump myself?
While hardware stores sell DIY kits, improper installation can lead to pump failure, basement flooding, and water damage. Sizing, discharge routing, and check valve placement all matter. Professional installation is worth it.
My sump pump smells bad. What's wrong?
A dry pit or stagnant water in the basin causes odor. The pump needs water in the pit to create a seal against sewer gas. If the pump runs dry for long periods, pouring a gallon of water into the pit can help. Persistent odor may indicate a drain issue that needs professional attention.
Still have a question?
Call us directly — we’ll give you a straight answer, never a sales pitch.